These Terms of Service ("Terms") govern your use of the Beyond Roots, PLLC website (beyondrootspllc.com). By using this website, you agree to these Terms. If you do not agree, please do not use this website.

 

Important: This website is for general informational purposes only. It does not provide medical advice, and using this website does not create a provider-patient relationship between you and Beyond Roots, PLLC. A provider-patient relationship begins only once your family formally enrolls and your child is seen for care.

 

Use of This Website

This website is intended to help Charlotte-area families learn about Beyond Roots' house-call pediatric Direct Primary Care membership and services. You may use this website to:

• Learn about our membership tiers and the American Academy of Pediatrics (AAP) guidelines that inform our care

• Contact us with questions or to request enrollment information

• Access general educational content about pediatric health

You agree not to use this website for any unlawful purpose, to submit false information, or to attempt to disrupt or gain unauthorized access to any part of the site.

 

Not a Substitute for Medical Care

Any general health information provided on this website is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment specific to your child. Always seek the advice of a qualified healthcare provider with any questions regarding your child's health. If your child is experiencing a medical emergency, call 911 immediately; do not rely on this website.

 

Membership and Services

Beyond Roots operates as a Direct Primary Care (DPC) practice. Membership fees are paid directly to the practice and are not billed to insurance. Specific membership terms, in-home visit allotments, and the scope of services included in each tier are governed by the DPC Membership Agreement signed at the time of enrollment, not by this website. This website does not display membership pricing, as rates are subject to change; current rates are provided directly to families during the enrollment process.

 

Intellectual Property

All content on this website, including text, graphics, logos, and the Beyond Roots name and branding — is the property of Beyond Roots, PLLC and may not be copied, reproduced, or used without our written permission.

 

Third-Party Links

This website may reference or link to third-party services, such as our laboratory partner LabCorp or our patient portal platform. We are not responsible for the content or privacy practices of third-party websites.

 

Limitation of Liability

To the fullest extent permitted by law, Beyond Roots, PLLC is not liable for any damages arising from your use of this website or reliance on general information provided here. This limitation does not apply to care provided to enrolled patients, which is governed separately by our clinical consent and membership documents.

 

Changes to These Terms

We may update these Terms from time to time. The effective date at the top of this page will reflect the most recent update. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.

 

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.

 

Contact Us

Questions about these Terms may be directed to:

• Beyond Roots, PLLC

• Email: admin@beyondrootspllc.com

• Phone: (980) 531-6136

• Charlotte, NC