Beyond Roots, PLLC ("Beyond Roots," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us, whether through our website, our patient portal, or during the course of your family’s care.

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Information We Collect Through This Website

When you visit beyondrootspllc.com or interact with our contact forms, we may collect:

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● Information you voluntarily provide, such as your name, email address, phone number, and any message

content when you contact us or request more information

● Basic technical information automatically collected by our website platform (such as browser type and general location), used only for site functionality and security

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We do not use this website to collect protected health information (PHI) about your child. Please do not submit specific medical details, symptoms, or health history through our general contact form. That information should only

be shared through our secure patient portal or directly with your provider.

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How We Use Website Information

● To respond to inquiries about our practice and membership tiers

● To schedule intake appointments for new patients

● To improve our website and better serve prospective families

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We do not sell, rent, or share your contact information with third parties for their own marketing purposes.

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Protected Health Information (PHI)

Once your family becomes a patient of Beyond Roots, your child's health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices describes in detail how we use and protect health information, and what rights you have regarding your child's medical records. A copy is provided at enrollment and is available upon request at admin@beyondrootspllc.com.

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Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand how visitors use our site, such as which pages are most visited. This information is used only to improve the website experience and is not linked to any health information.

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Third-Party Services

We work with select third-party partners to provide care, including LabCorp for laboratory services (members receive discounted rates) and a secure electronic health record system for patient charting. These partners maintain their own privacy and security practices, and information is shared with them only as needed to coordinate your child's care.

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Children's Privacy

This website is intended for parents and legal guardians seeking pediatric care for their children. We do not knowingly collect personal information directly from children through this website.

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Your Choices
You may contact us at any time to ask what information we hold, request a correction, or ask that we stop contacting you for non-care-related communications. Requests specific to your child's medical records are handled under our Notice of Privacy Practices.

Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most chhhrecent update.

Contact Us
Questions about this Privacy Policy may be directed to:
● Beyond Roots, PLLC
● Email: admin@beyondrootspllc.com (HIPAA-compliant)
● Phone: (980) 531-6136
● Charlotte, NC